City of Norfolk website
Norfolk Cares Center
For all resident needs regarding city concerns, requests and questions
Service Requests: https://www.norfolk.gov/requesttracker.aspx
A single point of City contact to:
request a service
report a concern
seek information about Norfolk
follow up on a previous request
street light outages: Report street light outages (pole numbers OR closest physical address) to 757-664-6510 or https://www.norfolk.gov.requesttracker.aspx, as directed above. Please also forward the repair request information to email@example.com for internal repair tracking with the Ghent Neighborhood League. (Though Ghent street lights are repaired by Dominion Power, Ghent resident repair requests are initiated through the City of Norfolk / Cares Center).
City of Norfolk Police Department
For All Emergencies: 911
Non - Emergency situations: 757-441-5610
24 hours a day / 7 days a week - Callers may remain anonymous
Online Police Report Submission Tool
Ghent CRO (Community Resource Officer):
Officer Samantha Perez Samantha.firstname.lastname@example.org
About the Commission
The City Planning Commission (CPC) is a seven-member body, appointed by the City Council, responsible for the review of land use and zoning matters for the City of Norfolk. The commission makes recommendations on various matters to City Council who are responsible for making a final determination.
The City Planning Commission is also responsible for the development of the city's General Plan or the plan for land use and development in Norfolk.
The Planning Department consists of City Planning, Permits & Inspections and Flooding & Environmental. Please see the City’s website for more information.
Architectural Review Board
Historic District Guidelines, begin on page 29
For projects in the Historic District of Ghent, the Architectural Review Board(ARB) reviews all exterior alterations, new construction, some landscaping and some demolition in the city's local historic districts for issuance of Certificates of Appropriateness (COA's). For all other design applications, the ARB recommends to the Planning Commission.
The decisions that take place within locally designated historic districts are based generally on the Secretary of the Interior's Standards for Rehabilitation and New Construction; and specifically on the Local Design Guidelines. In addition, the ARB reviews public projects and private projects that are on land purchased form the city or encroaching onto city property.
For applications within the locally designated historic districts, you will now see notices posted on properties that have pending applications. Sample Notice
Recreation, Parks and Open Space
City landscaping and trees: Includes various information, submission forms and applications for all resident City tree questions and needs, to include new tree requests form.
Ghent City Council Representatives
810 Union Street, Suite 1006
Norfolk, VA 23510
Ph: 757-664-4268 Fx: 757-664-4290
Ms. Andria McClellan
Ms. Courtney Doyle
Ghent is represented by Ward 2 and Superward 6 council members